Terms of Use

Terms of Use

Contractual Relationship

These Terms of Use (hereinafter referred to as Terms) constitute an offer of IJEOMA LIMITED (hereinafter referred to as Ijeoma Ltd) to an internet user (hereinafter referred to as User) govern the access or use by you, an individual, from within any country in the world (the countries we choose to operate in) of applications, websites, content, products, and services of Ije (hereinafter referred to as Services) made available by IJEOMA LTD)

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES.

The User’s access and use of the Services constitutes that the User is deemed to have accepted these Terms in full and without any reservations and exceptions and is therefore bound by these Terms. If the User do not agree or disagrees with any provisions of the Terms, the User may not access or use the Services. These Terms expressly supersede prior agreements or arrangements with you. IJEOMA LTD may immediately terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason.

IJEOMA LTD may amend the Terms related to the Services from time to time. The User bears a risk of failure to review a new version of the Terms and Regulatory Documents. Amendments will be effective upon IJEOMA LTD’s posting of such updated Terms at this location or the amended policies or supplemental terms on the applicable Service. Your continued access or use of the Services after the Terms or Regulatory Documents have been changed constitutes your acceptance of the new version and signifies consent to be bound thereof.

The User shall stop using the Service, if he or she disagrees with any amendments to these Terms Ijeoma Ltd made as prescribed by cl. 1.3 hereof.

The Service enables the User to place information, free of charge, on the User’s potential demand for passenger and baggage transportation services, look through offers of organizations providing services in the said field, and search for such offers using parameters set by the User. All currently available functions of the Service along with any developments and/or newly added functions are subject to these Terms.

Depending on the User’s region, any or all functions of the Service can be inaccessible or limited. Functions are deemed to be inaccessible (limited) for the User from a certain region, if such User is unable to use them explicitly. It is prohibited to apply any technical and software-based methods to circumvent these limitations. Provisions hereof governing functions of the Service inaccessible (limited) for the User will apply until such functions become explicitly accessible for the User. Information on the accessibility of functions of the Service in a certain region shall be provided to the User upon his or her request sent to Ijeoma Ltd.

For the avoidance of doubt, Ijeoma Ltd does not provide passenger and baggage transportation services and help desk services.

All conversations the User holds with the support team and drivers of partners of the Service can be recorded to control quality and improve services.

By using the Service, the User consents to receive promotional messages. The User may unsubscribe from promotional messages by using relevant functions of the Service or following instructions specified in a promotional message received.

Supplemental terms may apply to certain Services, such as policies for a particular event, activity or promotion, and such supplemental terms will be disclosed to you in connection with the applicable Services. Supplemental terms are in addition to, and shall be deemed a part of, the Terms for the purposes of the applicable Services. Supplemental terms shall prevail over these Terms in the event of a conflict with respect to the applicable Services.

Our collection and use of personal information in connection with the Services is as provided in IJEOMA LTD’s Privacy Policy located at www.ijemove.com. IJEOMA LTD may provide to a claims’ processor or an insurer any necessary information (including your contact information) if there is a complaint, dispute, or conflict, which may include an accident, involving you and a Third-Party Provider (including a transportation network company driver) and such information or data is necessary to resolve the complaint, dispute or conflict.

The Services

The Services constitute a technology platform that enables users of IJEOMA LTD’s mobile applications or websites provided as part of the Services (each, an “Application”) to arrange and schedule transportation and/or logistics services with independent third party providers of such services, including independent third party transportation providers and independent third party logistics providers under agreement with IJEOMA LTD or certain of IJEOMA LTD’s affiliates (“Third Party Providers”). Unless otherwise agreed by IJEOMA LTD in a separate written agreement with the User, the Services are made available solely for your personal, noncommercial use. THE USER ACKNOWLEDGES THAT IJEOMA LTD DOES NOT PROVIDE TRANSPORTATION OR LOGISTICS SERVICES OR FUNCTION AS A TRANSPORTATION CARRIER AND THAT ALL SUCH TRANSPORTATION OR LOGISTICS SERVICES ARE PROVIDED BY INDEPENDENT THIRD-PARTY CONTRACTORS WHO ARE NOT EMPLOYED BY IJEOMA LTD OR ANY OF ITS AFFILIATES.

IJEOMA LTD reserves the right, at own discretion, to limit user access to the Service (or to certain functions of the Service, if technologically feasible) using the User's account or block the User’s entire account upon multiple violations hereof or take any other measures against the User to respect legislative requirements or third-party rights and legitimate interests.

2.3. When demand for transportation services is higher (including rush hours, days before holidays, days of mass events and other cases), tariffs can be raised without prior notice. IJEOMA LTD informs of higher tariffs by posting the relevant notice on its website www.ijemove.com. or otherwise as IJEOMA LTD thinks fit, inter alia, by sending an information message to the User’s mobile phone number.

Passenger and baggage transportation services as per Basic, Soft Life, Business, and other tariffs available in the Service are rendered by different types of vehicles. Vehicles are ranked automatically based on vehicle performance data provided by the partners of the Service.

A transportation provider charges fees for a trip cancelled by the User if such cancellation took place after the vehicle's arrival to the place the User had appointed. The amount of such fees is calculated the same way as the cost of trip as per tariff for a period of time from when the vehicle actually arrived at the pick-up place or from the time of arrival specified in information the transportation provider submitted to the User regarding the transportation the User ordered (whichever comes later) until the User cancelled the trip. The User shall cancel a trip by sending a relevant notice to

the transportation provider via the Service. A User that has not boarded a vehicle served by the transportation provider within ten (10) minutes considering no-charge waiting time specified in a respective tariff is deemed to have cancelled a trip, unless otherwise stipulated by the relevant transportation provider's rules or agreements between the User and a representative (driver) of the transportation provider. The cancellation fee for airport-to-city transfers is calculated as described above plus an additional fee charged for out-of-town ride as per tariff, as applicable in country of operation.

The "Shared Ride" tariff may be available to the User, under which the Service has the right to accept a Request for a trip from another User during the trip and carry out transportation of two Users within their Requests simultaneously in one vehicle. When the User places a Request using the "Shared Ride" option, the User confirms the agreement with the terms and restrictions within the specified option, including:

• during the trip, the Service has the right to accept the Request of another User, in connection with which it is possible to a) change the route of the trip in order to fulfill the second Request, b) increase the previously calculated travel time.
• within the framework of a single Request using the "Shared Ride" option, only one passenger can make a trip. This means that when two Requests are executed simultaneously within the "Shared Ride" option, no more than three passengers can be in the vehicle.
• the route of the trip when making Requests is determined in accordance with the algorithms of the Service or at the discretion of the Service.

Service partners may impose additional restrictions, including on the dimensions of passengers' luggage.

The partners of the Service have the right to refuse the User a trip if the User does not comply with the established requirements.

The "Shuttle" tariff may be available to the User, under which the User can choose to place a request for a trip on a minibus with at least 6 passenger seats capacity, following one of the routes available in the application at the date of Request (the “Shuttle”).

The application shows the nearest Shuttle following the route closest to point of destination, and the closest to the User's location boarding point for the selected Shuttle.

When the User places a Request in the "Shuttle" tariff, the User confirms his agreement with the terms and restrictions within the specified option, including:

• Routes available in the Service may vary. The route of the Shuttle cannot be changed at the request of the User. Boarding and exiting the Shuttle within the route is carried out only at the stops specified within the corresponding route. The driver of the Shuttle cannot make stops by request between the boarding points;
• After placing the Request, a code will appear on the application screen that the User will need to show to the Driver to confirm that he placed the Request for a trip;
• The User can track the Shuttle's arrival to the boarding point in the application;
• Payments for the trips are made at point of request using online money transfer or credit/debit cards.
• If the User missed the Shuttle arrival at the boarding point within a five-minute window, the Request for the trip shall be cancelled and a cancellation fee charged at 25% with the exceptions of Airport Shuttle (departure from airports – where the onus is on the User to inform the Partner on reason for delay.) A reasonable 30-minute window will be allowed after which the request can be cancelled or deemed unavailable without refund.
• The Shuttle tariff availability for the Users may be limited throughout the day according to the information in the application. Service partners may impose additional restrictions, including on the dimensions of passengers' luggage. The partners of the Service have the right to refuse the User a trip if the User does not comply with the established requirements.

The "Logistics " services will be available to the User, under which the User can choose to place a request following one of the routes available in the application at the date of Request (the “Logistics”).

When the User places a Request for Logistics services, the User confirms his agreement with the terms and restrictions within the specified option, including:

• Routes available in the Service may vary. The route cannot be changed at the request of the User. Collection and Delivery of Goods is carried out only at the stops specified within the corresponding route. The driver cannot make stops by request between the collection and delivery points;
• After placing the Request, a code will appear on the application screen that the User will need to show to the Driver to confirm that he placed the Request.
• The User holds the responsibility to use the generated code for purposes of tracking and verifying the completion of the service.
• Payments for the trips are made at point of request using online money transfer or credit/debit cards. Service partners may impose additional restrictions, including on the dimensions of passengers' luggage. The partners of the Service have the right to refuse the User a trip if the User does not comply with the established requirements.

The User authorizes IJEOMA LTD to process personal information (including personal details) of the User of IJEOMA LTD, to transfer personal information of the User to IJEOMA LTD’s partners, and to process personal information for IJEOMA LTD’s partners to provide services to the User in the Service. When the User turns to the Service, their personal information is transmitted to be processed under the terms and for the purposes determined in the Privacy Policy of available at www.ijemove.com.

License.

Subject to your compliance with these Terms, IJEOMA LTD grants the User a limited, non-exclusive, non-sublicensable, revocable, non-transferrable license to: (i) access and use the Applications on the User’s personal device solely in connection with the User’s use of the Services; and (ii) access and use any content, information and related materials that may be made available through the Services, in each case solely for the User’s personal, non-commercial use. Any rights not expressly granted herein are reserved by IJEOMA LTD and IJEOMA LTD’s licensors.

Restrictions.

The User may not: (i) remove any copyright, trademark or other proprietary notices from any portion of the Services; (ii) reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services except as expressly permitted by IJEOMA LTD; (iii) decompile, reverse engineer or disassemble the Services except as may be permitted by applicable law; (iv) link to, mirror or frame any portion of the Services; (v) cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Services or unduly burdening or hindering the operation and/or functionality of any aspect of the Services; or (vi) attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.

Provision of the Services.

The User acknowledges that portions of the Services may be made available under IJEOMA LTD’s various brands or request options associated with transportation or logistics. The User also acknowledges that Services may be made available under such brands or request options by or in connection with: (i) certain of IJEOMA LTD’s subsidiaries and affiliates; or (ii) independent Third-Party Providers, including transportation network company drivers, transportation charter permit holders or holders of similar transportation permits, authorizations, or licenses.

Third Party Services and Content.

The Services may be made available or accessed in connection with third party services and content (including advertising) that IJEOMA LTD does not control. The User acknowledges that different terms of use and privacy policies may apply to the use of such third-party services and content. IJEOMA LTD does not endorse such third-party services and content and in no event shall IJEOMA LTD be held responsible or liable for any products or services of such third-party providers. Additionally, Apple Inc., Google, Inc., Microsoft Corporation or BlackBerry Limited and/or their applicable international subsidiaries and affiliates will be third-party beneficiaries to this contract if you access the Services using Applications developed for Apple iOS, Android, Microsoft Windows, or Blackberry-powered mobile devices, respectively. These third-party beneficiaries are not parties to this contract and are not responsible for the provision or support of the Services in any manner. The User access to the Services using these devices is subject to terms set forth in the applicable third-party beneficiary’s terms of service.

Ownership.

The Services and all rights therein are and shall remain IJEOMA LTD’s property or the property of IJEOMA LTD’s licensors. Neither these Terms nor the use of the Services convey or grant the User any rights: (i) in or related to the Services except for the limited license granted above; or (ii) to use or reference in any manner IJEOMA LTD’s company names, logos, product and service names, trademarks, or services marks or those of IJEOMA LTD’s licensors.

Your Use of the Services

User Accounts.

In order to use most aspects of the Services, the User must register for and maintain an active personal user Services account (“Account”). The User must be at least 18 years of age, or the age of legal majority in your jurisdiction (if different than 18), to obtain an Account. Account registration requires the User to submit to IJEOMA LTD certain personal information, such as the User’s name, address, mobile phone number and age, as well as at least one valid payment method (either a credit card or accepted payment partner). The User agrees to maintain accurate, complete, and upto-date information in your Account. The User’s failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in inability to access and use the Services or IJEOMA LTD’s and termination of these Terms with the User. The User is responsible for all activity that occurs under the User’s Account, and the User agrees to always maintain the security and secrecy of the User’s Account username and password. Unless otherwise permitted by IJEOMA LTD in writing, the User may only possess one Account.

User Requirements and Conduct.

The Service is not available for use by persons under the age of 18. The User may not authorize third parties to use your Account, and the User may not allow persons under the age of 18 to receive transportation or logistics services from Third Party Providers unless they are accompanied by the User. The User may not assign or otherwise transfer an Account to any other person or entity. The User agrees to comply with all applicable laws when using the Services, and the User may only use the Services for lawful purposes (e.g., no transport of unlawful or hazardous materials). The User will not, in the use of the Services, cause nuisance, annoyance, inconvenience, or property damage, whether to the Third-Party Provider or any other party. In certain instances, the User may be asked to provide proof of identity to access or use the Services, and the User agrees that the User may be denied access to or use of the Services if the User refuses to provide proof of identity.

Text Messaging.

By creating an Account, the User agree that the Services may send the User text (SMS) messages as part of the normal business operation of the User use of the Services.

Promotional Codes.

IJEOMA LTD may, in IJEOMA LTD’s sole discretion, create promotional codes that may be redeemed for Account credit, or other features or benefits related to the Services and/or a Third-Party Provider’s services, subject to any additional terms that IJEOMA LTD establishes on a per promotional code basis (“Promo Codes”). The User agree that Promo Codes: (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public form or otherwise), unless expressly permitted by IJEOMA LTD; (iii) may be disabled by IJEOMA LTD at any time for any reason without liability to IJEOMA LTD; (iv) may only be used pursuant to the specific terms that IJEOMA LTD establishes for such Promo Code; (v) are not valid for cash; and (vi) may expire prior to use. IJEOMA LTD reserves the right to withhold or deduct credits or other features or benefits obtained using Promo Codes by the User or any other user if IJEOMA LTD determines or believes that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or these Terms.

User Provided Content.

IJEOMA LTD may, in IJEOMA LTD’s sole discretion, permit the User from time to time to submit, upload, publish or otherwise make available to IJEOMA LTD through the Services textual, audio, and/or visual content and information, including commentary and feedback related to the Services, initiation of support requests, and submission of entries for competitions and promotions (“User Content”). Any User Content provided by the User remains the User’s property. However, by providing User Content to IJEOMA LTD, the User grants IJEOMA LTD a worldwide, perpetual, irrevocable, transferrable, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the Services and IJEOMA LTD’s business and on third-party sites and services), without further notice to or consent from the User, and without the requirement of payment to the User or any other person or entity.

The User represent and warrant that: (i) the User either are the sole and exclusive owner of all User Content or the User have all rights, licenses, consents and releases necessary to grant IJEOMA LTD the license to the User Content as set forth above; and

(ii) neither the User Content nor submission, uploading, publishing or otherwise making available of such User Content nor IJEOMA LTD’s use of the User Content as permitted herein will infringe, misappropriate or violate a third party’s intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

The User agree to not provide User Content that is defamatory, libelous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by IJEOMA LTD in its sole discretion, whether such material may be protected by law. IJEOMA LTD may, but shall not be obligated to, review, monitor, or remove User Content, at IJEOMA LTD’s sole discretion and at any time and for any reason, without notice to the User.

Network Access and Devices.

The User is responsible for obtaining the data network access necessary to use the Services. The User’s mobile network’s data and messaging rates and fees may apply if the User access or use the Services from a wireless-enabled device and the User shall be responsible for such rates and fees. The User are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and Applications and any updates thereto. IJEOMA LTD does not guarantee that the Services, or any portion thereof, will function on any hardware or devices. In addition, the Services may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.

Payment

The User understands that use of the Services may result in charges to the User for the services or goods the User receive from a Third-Party Provider (“Charges”). After the User have received services or goods obtained through the User use of the Service, IJEOMA LTD will facilitate the User’s payment of the applicable Charges on behalf of the Third-Party Provider as such Third-Party Provider’s limited payment collection agent. Payment of the Charges in such manner shall be considered the same as payment made directly by the User to the Third-Party Provider. Charges may

include other applicable fees, tolls, and/or surcharges including a booking fee, national, provincial, and municipal tolls, airport surcharges and processing fees for split payments, and will be inclusive of applicable taxes where required by law. Charges paid by the User are final and non-refundable, unless otherwise determined by IJEOMA LTD. The User retains the right to request lower Charges from a Third-Party Provider for services or goods received by the User from such Third-Party Provider at the time the User receives such services or goods. IJEOMA LTD will respond accordingly to any request from a Third-Party Provider to modify the Charges for a particular service or good.

All Charges are due immediately and payment will be facilitated by IJEOMA LTD using the preferred payment method designated in the User’s Account, after which IJEOMA LTD will send the User a receipt by email. If the User’s primary Account payment method is determined to be expired, invalid or otherwise not able to be charged, the User agrees that IJEOMA LTD may, as the Third-Party Provider’s limited payment collection agent, use a secondary payment method in the User’s Account, if available.

As between the User and IJEOMA LTD, IJEOMA LTD reserves the right to establish, remove and/or revise Charges for any or all services or goods obtained using the Services at any time in IJEOMA LTD’s sole discretion. Further, the User acknowledge and agree that Charges applicable in certain geographical areas may increase substantially during times of high demand. IJEOMA LTD will use reasonable efforts to inform the User of Charges that may apply, provided that the User will be responsible for Charges incurred under the User’s Account regardless of the User’s awareness of such Charges or the amounts thereof. IJEOMA LTD may from time to time provide certain users with promotional offers and discounts that may result in different amounts charged for the same or similar services or goods obtained using the Services, and the User agrees that such promotional offers and discounts, unless also made available to the User, shall have no bearing on the User’s use of the Services or the Charges applied to the User. The User may elect to cancel its request for services or goods from a Third-Party Provider at any time prior to such Third-Party Provider’s arrival, in which case the User may be charged a cancellation fee.

This payment structure is intended to fully compensate the Third-Party Provider for the services or goods provided. Except with respect to taxicab transportation services requested through the Application, IJEOMA LTD does not designate any portion of the User’s payment as a tip or gratuity to the Third-Party Provider. Any representation by IJEOMA LTD (on IJEOMA LTD’s website, in the Application, or in IJEOMA LTD’s marketing materials) to the effect that tipping is “voluntary,” “not required,” and/or “included” in the payments the User makes for services or goods provided is not intended to suggest that IJEOMA LTD provides any additional amounts, beyond those described above, to the Third-Party Provider. The User understands and agrees that, while the User is free to provide additional payment as a gratuity to any Third-Party Provider who provides the User with services or goods obtained through the Service, the User is under no obligation to do so. Gratuities are voluntary. After the User have received services or goods obtained through the Service, the User will have the opportunity to rate the User’s experience and leave additional feedback about the Third-Party Provider.

Repair or Cleaning Fees.

The User shall be responsible for the cost of repair for damage to, or necessary cleaning of, Third-Party Provider vehicles and property resulting from use of the

Services under the User’s Account in excess of normal “wear and tear” damages and necessary cleaning (“Repair or Cleaning”). If a Third-Party Provider reports the need for Repair or Cleaning, and such Repair or Cleaning request is verified by IJEOMA LTD in IJEOMA LTD’s reasonable discretion, IJEOMA LTD reserves the right to facilitate payment for the reasonable cost of such Repair or Cleaning on behalf of the Third-Party Provider using the User’s payment method designated in the User’s Account. Such amounts will be transferred by IJEOMA LTD to the applicable Third-Party Provider and are non-refundable.

Disclaimers; Limitation of Liability; Indemnity.

DISCLAIMER.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” IJEOMA LTD DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, IJEOMA LTD MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY OR AVAILABILITY OF THE SERVICES OR ANY SERVICES OR GOODS REQUESTED THROUGH THE USE OF THE SERVICES, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. IJEOMA LTD DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF THIRD-PARTY PROVIDERS. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICES, AND ANY SERVICE OR GOODS REQUESTED IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.

LIMITATION OF LIABILITY.

IJEOMA LTD SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY, DEATH, OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SERVICES, EVEN IF IJEOMA LTD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IJEOMA LTD SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF: (i) YOUR USE OF OR RELIANCE ON THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; OR (ii) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD-PARTY PROVIDER, EVEN IF IJEOMA LTD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IJEOMA LTD SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND IJEOMA LTD’S REASONABLE CONTROL. THE USER ACKNOWLEDGES THAT THIRD-PARTY TRANSPORTATION PROVIDERS PROVIDING TRANSPORTATION SERVICES REQUESTED THROUGH SOME REQUEST BRANDS MAY OFFER RIDESHARING OR PEER-TO-PEER TRANSPORTATION SERVICES AND MAY NOT BE PROFESSIONALLY LICENSED OR PERMITTED. IN NO EVENT SHALL IJEOMA LTD’S TOTAL LIABILITY TO THE USER IN CONNECTION WITH THE SERVICES FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION EXCEED THREE HUNDRED DOLLARS ($300).

IJEOMA LTD’S SERVICES MAY BE USED BY THE USER TO REQUEST AND SCHEDULE TRANSPORTATION, GOODS OR LOGISTICS SERVICES WITH THIRD-PARTY PROVIDERS, BUT THE USER AGREES THAT IJEOMA LTD HAS NO RESPONSIBILITY OR LIABILITY TO THE USER RELATED TO ANY TRANSPORTATION, GOODS OR LOGISTICS SERVICES PROVIDED TO THE USER BY THIRD-PARTY PROVIDERS OTHER THAN AS EXPRESSLY SET FORTH IN THESE TERMS.

THE LIMITATIONS AND DISCLAIMER IN THIS SECTION 5 DO NOT PURPORT TO LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.

INDEMNITY.

THE USER AGREE’S TO INDEMNIFY AND HOLD IJEOMA LTD AND ITS OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS HARMLESS FROM ANY AND ALL CLAIMS , DEMANDS, LOSSES, LIABILITIES AND EXPENSES (INCLUDING ATTORNEY’S FEES )ARISING OUT OF OR IN CONNECTION WITH: (I) THE USER’S USE OF THE SERVICES OR SERVICES OR GOODS OBTAINED THROUGH USE OF THE SERVICES; (II) THE USER’S BREACH OR VIOLATION OF ANY OF THESES TERMS (iii) IJEOMA LTD’s USE OF THE USER’S CONTENT; OR (iv) THE USER’S VIOLATION OF THE RIGHTS OF ANY THIRD -PARTY, INCLUDING THIRD PARTY PROVIDERS.

Lost Property

The User understands and agrees that it is the user’s responsibility to ensure that the user removes the user’s property from the vehicle of a Third-Party Provider when disembarking. Should the user leave the user’s property in the vehicle of a Third-Party Provider, the Third-Party Provider may hand over the user’s property to the user, IJEOMA LTD or to the IJEOMA LTD local service entity.

Whilst the user may expect Third-Party Providers to hand over the user’s property to the user, the offices of IJEOMA LTD or the IJEOMA LTD local service entity, IJEOMA LTD or the IJEOMA LTD local service entity shall not be held liable in the event of the Third-Party Provider not handing over the user’s property as expected. Moreover, IJEOMA LTD or the IJEOMA LTD local service entity shall not be liable for the loss or damage to the user’s property whilst it is in transit.

Whilst IJEOMA LTD or the IJEOMA LTD local service entity will take reasonable steps to establish the ownership of property left in a Third-Party Provider’s vehicle if returned to the offices of IJEOMA LTD or the IJEOMA LTD local service entity, when the user’s property is in IJEOMA LTD’s or the IJEOMA LTD local service entity’s possession, the user understands and agrees that: (i) IJEOMA LTD or the IJEOMA LTD local service entity will only keep the user’s property in its possession for a maximum period of one month from the date on which the Third-Party Provider handed the user’s property to IJEOMA LTD or the IJEOMA LTD local service entity; and (ii) should the user fails to collect the property from IJEOMA LTD or the IJEOMA LTD local service entity before the expiry of the one month period stipulated, IJEOMA LTD or the IJEOMA LTD local service entity will be entitled to deal with the property as it deems fit and the user shall have no claim whatsoever against IJEOMA LTD or the IJEOMA LTD local service entity in respect of the unclaimed property.

Loss/Damage of Goods

In no event shall Ijeoma Ltd. and its service [Ije] be liable for any damage or loss to goods at collection, in transit or at point of delivery. In no event shall Ijeoma Ltd. and its service [Ije] be liable for any loss of profit, indirect, incidental, special, punitive, or consequential damages arising out of or relating to the use of its service.

Tracking of Persons and Goods

Ijeoma Ltd. and its service [Ije] does not track goods and persons while in transit.

In no event shall Ijeoma Ltd. and its service [Ije] be liable for any damage or loss to goods at collection, in transit or at point of delivery. In no event shall Ijeoma Ltd. and

its service [Ije] be liable for any loss of profit, indirect, incidental, special, punitive, or consequential damages arising out of or relating to the use of its service.

Governing Law; Arbitration

Except as otherwise set forth in these Terms, these Terms shall be exclusively governed by and construed in accordance with the laws of International Arbitration rules. Any dispute, conflict, claim, or controversy arising out of or broadly in connection with or relating to the Services or these Terms, including those relating to its validity, its construction, or its enforceability (any “Dispute”) shall be first mandatorily submitted to mediation proceedings under the International Arbitration rules applicable in country of operation If such Dispute has not been settled within sixty (60) days after a request for mediation has been submitted , such Dispute can be referred to and shall be exclusively and finally resolved by arbitration under the Rules of Arbitration of the International Chamber of Commerce (“ICC Arbitration Rules”). The ICC Rules' Emergency Arbitrator provisions are excluded. The Dispute shall be resolved by one (1) arbitrator to be appointed in accordance with the ICC Rules. The place of both mediation and arbitration shall be as applicable in country of operation. The language of the mediation and/or arbitration shall be English, unless the user does not speak English, in which case the mediation and/or arbitration shall be conducted in both English and the language spoken by the user. The existence and content of the mediation and arbitration proceedings, including documents and briefs submitted by the parties, correspondence from and to the International Chamber of Commerce, correspondence from the mediator, and correspondence, orders and awards issued by the sole arbitrator, shall remain strictly confidential and shall not be disclosed to any third party without the express written consent from the other party unless: (i) the disclosure to the third-party is reasonably required in the context of conducting the mediation or arbitration proceedings; and (ii) the third party agrees unconditionally in writing to be bound by the confidentiality obligation stipulated herein.

Other Provisions

Claims of Copyright Infringement.

Claims of copyright infringement should be sent to IJEOMA LTD’s designated agent.

Notice.

IJEOMA LTD may give notice by means of a general notice on the Services, electronic mail to your email address in the User’s Account, or by written communication sent to the user’s address as set forth in the User’s Account. The User may give notice to IJEOMA LTD by written communication to IJEOMA LTD’s address in country of operation

General.

The User may not assign or transfer these Terms in whole or in part without IJEOMA LTD’s prior written approval. The User gives its approval to IJEOMA LTD for it to assign or transfer these Terms in whole or in part, including to: (i) a subsidiary or affiliate; (ii) an acquirer of IJEOMA LTD’s equity, business, or assets; or (iii) a successor by merger. No joint venture, partnership, employment, or agency relationship exists between the user, IJEOMA LTD or any Third-Party Provider as a result of the use of the Services.

If any provision of these Terms is held to be illegal, invalid, or unenforceable, in whole or in part, under any law, such provision or part thereof shall to that extent be deemed not to form part of these Terms but the legality, validity and enforceability of

the other provisions in these Terms shall not be affected. In that event, the parties shall replace the illegal, invalid, or unenforceable provision or part thereof with a provision or part thereof that is legal, valid, and enforceable and that has, to the greatest extent possible, a similar effect as the illegal, invalid, or unenforceable provision or part thereof, given the contents and purpose of these Terms.

These Terms constitute the entire agreement and understanding of the parties with respect to its subject matter and replaces and supersedes all prior or contemporaneous agreements or undertakings regarding such subject matter. In these Terms, the words “including” and “include” mean “including, but not limited to.”

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